Impressum

SKINIC - Praxis Dr. med. Dan Iselin
Bahnhofstrasse 37
8001 Zürich
info@skinic.ch
+41 44 262 18 18

PRIVACY POLICY

12th March 2024

1. SCOPE OF APPLICATION

At SKINIC Rejuvenation Center, we take the protection and security of your personal and medical data very seriously. All customer data is processed and protected in accordance with Swiss data protection laws.

2. DATA SECURITY

We employ advanced security systems and protocols to protect your data from unauthorized access and misuse. Access to customer data is strictly limited to authorized personnel and is closely monitored. These Terms and Conditions may be amended by the practice at any time. The new version shall come into effect upon publication on the practice's website. Customers are generally subject to the version of the Terms and Conditions that is in effect at the time of contract conclusion, unless the customer has agreed to a newer version of the Terms and Conditions.

3. CONFIDENTIALITY AND DATA PROCESSING AGREEMENT

As part of our business relationship, we use an appointment scheduling system for efficient organization of appointments. While using this system, potentially personal data is collected for appointment planning and management. Depending on the scope of information, this data may include names, contact details, and other relevant information. Our confidentiality and data processing agreement governs the secure handling of this data, including its processing and storage by the appointment scheduling system used. By continuing our business relationship, customers agree to the terms of our confidentiality and data processing agreement.

4. RETENTION PERIOD OF PERSONAL DATA

We process your personal data for as long as legally required (e.g., retention and archiving obligations) or as necessary for our legitimate business interests (e.g., enforcement or defense of claims, ensuring IT security), or as long as the purpose of data collection requires, or retention is necessary for technical reasons. In the case of contracts, retention is usually for the duration of the contractual relationship and beyond statutory retention periods (usually 10 or 20 years). This may mean that your personal data or parts thereof may need to be retained for several years after termination of the contractual relationship between you and us. If your personal data is no longer required for the above-mentioned purposes, it will, in principle and to the extent possible, be deleted or anonymized. In certain cases, we may retain your personal data - based on your consent - for a longer period (e.g., applications that we keep pending).

5. CUSTOMER RIGHTS AND OBLIGATIONS

These General Terms and Conditions (GTCs) are subject to Swiss law. In the absence of mandatory legal provisions, the court at the practice's registered office shall have jurisdiction. Right to Information: Every customer has the right to comprehensive information about the planned treatments, their procedures, potential risks, and expected results. This information is communicated clearly and understandably. Data Protection: Customers have the right to protection of their personal and medical data in accordance with applicable data protection laws. Consent: Prior to any treatment, informed consent of the customers is obtained. This includes understanding and consenting to the proposed treatment procedures. The consent is documented in writing and kept in the customer's file. Customer Obligations: Truthful Information: Customers are obligated to provide correct and complete information about their health condition and medical history. Attendance to Appointments: Customers are expected to attend scheduled appointments and provide timely notice of cancellations or rescheduling. Payment Obligations: Customers are obligated to pay for the services rendered, in accordance with the established payment terms.

6. COOKIES

The websites use so-called cookies at several points. They serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after your visit. Cookies do not harm your computer and do not contain viruses.

7. GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You can prevent the installation of cookies by adjusting your browser settings; accordingly, however, please note that if you do this, you may not be able to use all functions of this website to their full extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.